Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of Habbeat’s mobile applications, websites (including store.habbeat.com), AI coaching features, and related services (collectively, the “Services”), operated by Habbeat / Habbeat Health (“Habbeat”, “we”, “us”, “our”). By creating an account, downloading the app, subscribing, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old and able to enter a binding contract in your jurisdiction. The Services are not intended for children. If you use the Services on behalf of an organisation (including employer wellness programmes), you represent that you have authority to bind that organisation. You may not use the Services if you are barred under applicable law.

3. Accounts & security

You are responsible for accurate registration information, safeguarding your credentials, and all activity under your account. Notify us promptly at support@habbeat.com if you suspect unauthorised access. We may suspend or terminate accounts that are inactive, fraudulent, abusive, or in breach of these Terms.

4. Description of the Services

Habbeat provides wellness tools including fitness and meal tracking, workout plans, nutrition estimates, habit tracking, progress photos, reminders, optional integrations with health platforms (such as Apple Health or Google Health Connect), AI-powered coaching (“Habi”), and premium features by subscription. Features may change, move between free and paid tiers, or be discontinued at any time without liability to you.

6. AI-generated content (including Habi)

Parts of the Services use artificial intelligence and automated systems. AI outputs may be wrong, incomplete, biased, outdated, or inappropriate for you. They are provided “as is” without warranties. You are solely responsible for evaluating AI content and for decisions you make based on it. Do not share information you are not comfortable being processed by AI systems and our subprocessors, as described in our Privacy Policy.

7. User content & licence

You retain ownership of content you submit (including photos, logs, messages, and notes). You grant Habbeat a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, analyse, and display that content solely to operate, secure, improve, and provide the Services (including AI features), and to comply with law. You represent that you have the rights to submit your content and that it does not violate law or third-party rights.

8. Subscriptions, trials & billing

• Some features require a paid subscription or free trial. Prices, billing periods, and included features are shown in-app or at checkout.
• Mobile app stores: Purchases through Apple App Store or Google Play are billed by Apple or Google. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your device’s store account settings. Refunds are handled by the store under its policies, not by Habbeat directly.
• Web checkout: Where offered (e.g. via Razorpay or other processors), payment terms shown at checkout apply. Failed payments may suspend premium access.
• Free trials convert to paid subscriptions unless cancelled before the trial ends, as disclosed at enrolment.
• Except where required by applicable law or store policy, fees are non-refundable, including for partial periods, unused time, downgrades, or after cancellation.
• We may change pricing or plans with reasonable notice where contractually permitted. Continued use after a price change constitutes acceptance where allowed by law.

9. Virtual coins & rewards

Habbeat may offer promotional coins or rewards with no cash value, no right to withdrawal, and no transfer outside the platform except as we expressly allow. Coins may expire, be adjusted, or be forfeited for abuse, fraud, chargebacks, or breach of these Terms. We may modify or discontinue coin programmes at any time. Redemption is subject to product availability and additional rules shown in-app.

10. Notifications

With your permission, we may send push notifications, emails, or in-app messages about your activity, reminders, product updates, or promotional content — including humorous or motivational messaging. You can disable push notifications in device settings. Message frequency varies. Standard carrier/data charges may apply.

11. Acceptable use

You agree not to:

• Violate law or others’ rights, including privacy and intellectual property.
• Use the Services for medical emergencies, self-harm facilitation, or unlawful purposes.
• Reverse engineer, scrape, crawl, overload, or circumvent security, paywalls, or usage limits.
• Submit false health data, impersonate others, spam, harass, or abuse support or AI features.
• Use automated means to create accounts, farm coins, or manipulate leaderboards or referrals.
• Initiate fraudulent chargebacks or payment disputes in bad faith.

We may investigate violations and suspend or terminate access without refund where permitted.

12. Intellectual property

The Services, branding, software, databases, and content we provide are owned by Habbeat or licensors and protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Services as intended. You may not copy, modify, distribute, sell, or create derivative works except as allowed by law or written permission.

13. Third-party services

The Services may integrate with or link to third parties (app stores, payment processors, health platforms, maps, AI providers, partner stores). Their terms and privacy policies govern your use of those services. We do not control and are not responsible for third-party content, availability, or practices.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HABBEAT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR HEALTH OUTCOMES, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID HABBEAT FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER MANDATORY CONSUMER PROTECTION LAW.

16. Indemnification

You will defend, indemnify, and hold harmless Habbeat and its affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your content, your violation of these Terms, or your violation of any law or third-party rights, to the extent permitted by applicable law.

17. Termination

You may stop using the Services at any time and may request account deletion as described in our Privacy Policy. We may suspend or terminate access immediately for breach, risk, non-payment, fraud, or legal reasons. Upon termination, your licence ends and we may delete data subject to retention requirements. Sections that by nature should survive (including disclaimers, limitation of liability, indemnity, and dispute resolution) survive termination.

18. Force majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including natural disasters, war, labour disputes, internet or utility failures, government actions, or third-party service outages.

19. Governing law & disputes

Unless mandatory local law requires otherwise, these Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to non-waivable consumer rights, disputes shall be resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India), except where arbitration is prohibited. You agree to bring claims only in your individual capacity and waive any right to participate in a class or representative action where such waiver is permitted. Courts in Bengaluru, Karnataka, India may have exclusive jurisdiction where arbitration does not apply or is unavailable.

20. Changes

We may modify these Terms. We will post updates with a new “Last updated” date and, where material, provide additional notice in-app or by email. Continued use after the effective date constitutes acceptance where permitted by law. If you do not agree, stop using the Services and cancel any subscription.

21. Contact

Questions about these Terms: support@habbeat.com. Privacy matters: privacy@habbeat.com.