This page explains how users of the Habbeat app (published by Habbeat Health Private Limited) can request that their account and associated data be deleted. Use the steps below.

How to request account deletion

The fastest way is in the Habbeat mobile app. You can also email us.

Option A — In the Habbeat app (recommended)

Open the Habbeat app and sign in.
Go to Profile.
Scroll to the bottom and tap Delete account.
Confirm deletion when prompted.

This submits a deletion request for your Habbeat account and associated personal data as described below.

Option B — By email

Email support@habbeat.com or privacy@habbeat.com.
Use the subject line: Delete my Habbeat account.
Include the email address (or phone number) linked to your Habbeat account so we can verify the request.

We will confirm your request and process deletion within the timelines below.

What data is deleted

When your Habbeat account deletion is completed, we delete or anonymize personal data associated with your account, including where applicable:

Account & profile: name, email, phone (if provided), authentication identifiers, goals, preferences, and profile settings.
Wellness logs: workouts, meals, nutrition estimates, water, sleep, steps, habits, body measurements, progress photos, notes, and similar in-app activity you logged.
AI / chat content: messages and related context you sent to Habi or other in-app assistants that we store on your account.
Device & app data we store for your account: push tokens, session metadata, and similar account-linked device records.

What may be kept (and for how long)

Legal / financial records: limited transaction or subscription records required for tax, accounting, fraud prevention, or legal compliance may be retained as required by law (typically up to the period mandated in your jurisdiction; often up to several years for payment records held by Apple/Google or our payment processors).
Security & abuse prevention: minimal records needed to prevent fraud or abuse may be retained for a limited period.
Aggregated / anonymized data: data that can no longer identify you may be retained for analytics and product improvement.
Backups: deleted data may remain in encrypted backups for a short period until those backups rotate, then are permanently removed.

Deletion timeline

After you confirm deletion in the app (or we verify your email request), we begin deleting or anonymizing your personal account data.
Personal account data is deleted or anonymized within 30 days of a verified deletion request, except where a longer retention is legally required (as noted above).
App Store / Google Play subscription cancellations and refunds are handled by Apple or Google under their policies; deleting your Habbeat account does not automatically cancel a store subscription—manage that in your Apple ID or Google Play account settings.

Contact

Habbeat Health Private Limited
App: Habbeat
Email: support@habbeat.com · privacy@habbeat.com

Related: Privacy Policy · Terms · Help

Delete your Habbeat account